Privacy notice
[Draft for the client's review and their attorney's approval. Last updated: date.]
Who we are
This website belongs to Punch Design Co. [registered name and number], [physical address]. We are the responsible party for the personal information described here. Our information officer is [name], athello@punchdesign.io.
What we collect and why
When you send an enquiry we receive your name, email address, phone number if you give it, and what you tell us about your project. We use these details only to reply to you and to discuss the work you asked about. You choose to send them; the website does not ask for anything else.
Visitor statistics are anonymous and use no tracking cookies. They show us which pages are read, not who reads them. Our hosting provider keeps short-lived server logs, which include IP addresses, to keep the website secure.
What we do not do
This website does not store your enquiry in a database, does not use advertising or tracking cookies, and we do not sell or share your details for marketing.
Who helps us
A few trusted services handle information for us, under their own security and privacy terms: Vercel (hosting and anonymous statistics), Resend (delivering the enquiry email to us and a short confirmation to you), and Cloudflare Turnstile (checking that a form is sent by a person, not a bot). [Add any other service this site uses.] Some of these services are based outside South Africa, so your information may be processed in other countries that protect personal information to a comparable standard.
How long we keep it
Enquiry emails stay in our studio inbox for as long as we need them to deal with your enquiry and any work that follows, then for [period] for our records, after which we delete them.
Your rights
You can ask what personal information we hold about you, ask us to correct or delete it, or object to how we use it. Email hello@punchdesign.io and we will respond within a reasonable time. If you are not satisfied, you may complain to the Information Regulator of South Africa.